TechInfo

Many people received an email requesting your usernames and passwords.  DO NOT RESPOND TO THE EMAIL, it is a phishing scam.  Security of your username and password is extremely important, never release your username and password to anyone, if you question the intent of any email or request please call or email the technology help center before replying or giving any information to anyone.

It is not the policy of Information Resources to ever ask for your password, especially through email.  The email sent out today was in fact, an email phishing scam.  If you did respond to the email, you must change your password immediately.

For more information about phishing please visit: http://en.wikipedia.org/wiki/Phishing

If you need further assistance, please contact:

Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: Helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00 F, 8:00-4:30

Students must create accounts for parents to make online payments on their behalf. Students should use the “Student Online” tab on myRedDragon (myreddragon.cortland.edu) and select “set up 3^rd party payment authorization.” Enter your parent’s (or other 3^rd party) email address and click “add.”

The 3^rd party will need to know your Cortland ID number in order to make a payment. Their email address is the 3^rd party user id. An email will be sent to your named 3^rd parties with a randomly generated password to be used at time of login.  Parents, to login into make a payment after you receive the confirmation please go to https://bannerweb.cortland.edu/parents

3^rd party online payments are available at bannerweb.cortland.edu/parents from 6AM-10PM daily.

A NetID is your online identity at SUNY Cortland.  Your NetID will gain you access to most online resources at SUNY cortland.  You will need your NetID to logon to lab machines, webmail, webct and bannerweb.  Webmail, webct and bannerweb are now all accesible through one login – the myRedDragon portal  ( http://myreddragon.cortland.edu ) 

FOR ALL STUDENTS:

Starting Auguest 20, 2008, your NetID will gain you access to bannerweb, webct and email, you will now have a single username and password to access all campus resources. 

Students no longer use their C # and their username when signing on to both Webmail and their NetID. It is now their firstname.lastname  If any students are trying to log on, and they receive an error message that their password is no longer valid, they should try, for example:

Username: sherry.ellis
Password: theirusualpassword (if this doesn’t work, try using your last name and the last four digits of your C# – example: ellis9999)

*Security of your NetID is your responsibility, never share it with anyone, if you think your NetID have been compromised or if you continue to have problems logging in, please contact the technology helpcenter.

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

Fall 2008 unveils a BannerWeb makeover – a new name, a new look and feel, a new functionality. myRedDragon, formerly known as BannerWEB, is now a single sign on portal.  Look for news coming soon on how to access the new system.

To login into your myRedDragon you will use your NetID. You DO NOT use your C-Number and PIN.

STUDENTS:

This username/password is the same account you use to login into your webmail account and lab machines.

FACULTY:

This username/password is the same account you use to login into your webmail account, office machine, classroom computer and email.

If you continue to have problems logging in, please ask the technology help center:

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

Starting August 5th 2008.

If your eLearning session times out, or you logout from eLearning, you will need to close the webct window, and go back to the campus portal, if you portal session has also timed out, you will need to log back in and repeat the steps to access webct.

Please do not attempt to logon via the webct logon screen.

Be sure you are using you NetID not your C# to login. (What is my NetID)

IF YOU HAVE RECENTLY CHANGED YOUR PASSWORD, PLEASE WAIT 10 MINUTES BEFORE LOGGING INTO myredDragon.

Have you logged into webmail, a lab machine or the portal before?

If you did, than your password was most likely set at that time, if you do not remember your password, and you have not set your password recovery profile, than you will need to call the helpdesk, if you have set up your password reset profile you may reset your password (http://colfax.cortland.edu/passwordprofile) and try logging again.

If you have never logged into webmail, a lab machine or the portal before?

Your password should be the default of your last name and the last four digits of your C-number.

I have tried these steps and nothing is working:

If you still cannot login, you can try and login using your old bannerweb pin with your NetID username (firstname.lastname), if you do not remember your password, you will have to call the technology help center to get your NetID password reset.

Password Reset Form |

Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer & vacations M-F, 8:00-4:30

Bannerweb has moved, to login into bannerweb you will need to use your NetID and password. No more needing to remember your PIN, simply login and you will have access to all you student data. If you are unsure of your username please reference the following link : http://blog.cortland.edu/techinfo/?p=158 .

If you are not registered for the fall 2008 semester you may need to login via the traditional mechanism. If you can not login to bannerweb via the portal, you will need to go to https://bannerweb.cortland.edu/pls/prod/twbkwbis.P_WWWLogin and login with your C# and PIN.

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
E: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30

To access WebCT starting in the fall 2008 semester you will login via the campus portal.  After logging in, navigate to the students tab and click the my courses link, from there you can select the class you need to access.

STUDENTS:

After successfully logging click the Student Online tab, and under my courses access your course page.  If you do not see your current courses, from the drop down list at the top “Courses Scheduled For”, select the appropriate term.  Click the course you want to access and you will be placed in the eLearning room.  If you wish to go to the main webct menu, click the eLearning link in the lower right hand corner.

FACULTY:

After successfully logging click the FacultyOnline tab, and under my courses access your course page.  If you do not see your current courses, from the drop down list at the top “Courses Scheduled For”, select the appropriate term.  Click the course you want to access and you will be placed in the eLearning room.  If you wish to go to the main webct menu, click the eLearning link in the lower right hand corner.

If you graduated from SUNY Cortland or, if you are not currently registered for the Fall 2008 semester, you can not login to bannerweb via myRedDragon, you will need to go to https://bannerweb.cortland.edu/pls/prod/twbkwbis.P_WWWLogin and login with your C# and PIN.

If you continue to have problems logging in, please ask the technology help center:

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30