TechInfo

As many of you know we have been working to move our email system to a new server version, Exchange 2007.  There are many new features, most notably:

WebReady Document Viewing: A new option in OWA allows Office documents (Word, Excel, PowerPoint, and PDF) to be accessed as e-mail attachments or through public folders to be displayed as HTML, even if Office isn’t installed on the client PC.

Exchange ActiveSync: Improved direct push e-mail ensures ActiveSync clients receive messages on server connect. Other mobile-friendly features include inline message fetch — the ability to download long attachments without reloading the entire message — and information rights management, which allows users with proper authority to view protected messages without being connected to a server.

Outlook Web Access: The latest OWA client is a near-perfect clone of the Outlook 2003 desktop interface. Features and views are nearly the same, and performance is excellent.

Smart scheduling: The addition of Scheduling Assistant and Calendar Attendant mean that Exchange tracks not only the schedules of all meeting invitees but also the availability of meeting rooms and can manage all of this on the server, so meetings can be fully scheduled without everyone’s Outlook client being connected.

Improved search: A rewritten search algorithm noticeably boosts the speed at which Outlook can find specific messages in large message stores.

Large Mailbox size: Quota limits will be increased to 500MB
We are planning on moving all Information Resources mailboxes by May 21, 2009 .  We expect very little interruption in your use of email. 

What to expect:

Outlook users:  Outlook should automatically detect and reconfigure itself, to the new server no action need be take on your part.
Webmail users: webmail will be moved to a new server, and until the entore campus moves to Exchange 2007, we will need to go to a different address, to access webmail go to, https://tyler.cortland.edu (make note of this, we will also be placing a link on the current webmail for Exchange 2007 users)
Mac Users:  Entourage will need to be reconfigured to send mail, the exchange server name is mitchel.cortland.edu , the owa server is tyler.cortland.edu
IMAP/POP Users:  The new IMAP and POP is ssl enabled, and the address to retrieve your mail is tyler.cortland.edu
Activesync/iPhone Users:  The active sync server address is tyler.cortland.edu
Blackberry users:  Your blackberry will reconfigure to the new server.

Here is a summary of the server addresses:

Mailbox server: mitchel.cortland.edu
Webmail/OWA server:tyler.cortland.edu
IMAP/POP3: tyler.cortland.edu
Active Sync: tyler.cortland.edu

Josh Peluso is going to start moving mailboxes, on Monday, May 18, 2009 .  If you would like your mailbox moved sooner, let him know .  If you would like Josh to wait to move your mailbox, let him know that as well, and he will try and accommodate it.

Information Resources offers faculty a variety of ways to transfer data and media from the VHS recorded format to a DVD.  All procedures conform to the SUNY Cortland’s Policy for Copyright and Fair Use.  Questions about the suitability of copying materials should be addressed to Library Director Gail Wood (x2221) who serves as the Campus Copyright Compliance Officer.

Classroom Media Services is responsible for the transfer of VHS data and media from VHS to DVD without editing or otherwise altering the content.  This service is for one copy to one copy, or one copy to multiple copies.  The contact person is CMS Technical Support Specialist Bob Babcock x4894.

Memorial Library offers (1) editing services for VHS to DVD transfers and (2) to copy media for use on a streaming server.  In addition, the library offers a do-it-yourself transfer station for copying VHS to DVD.  See below for the current procedures.  For further information, contact Digital Imaging Specialist Dawn Van Hall (x4890).

Do-It-Yourself VHS to DVD Transfer Station

The transfer station is signed out through the Digital Imaging Specialist and taken to one of the library’s Multimedia Studios.  Transfer time is real-time:  a one hour video will take one hour to transfer.  Users are responsible for supplying their own DVD-R for copying.  Sign-out time is 3 hours or negotiated with the Digital Imaging Specialist.  This service is available M-F, 9-5 or by appointment. 

Instruction is available; and there is written instructions accompanying the transfer station.  Each user is responsible for understanding the copyright and fair use standards involved in copying materials.  The following sign is affixed to the machine/cart: 

The copyright law of the United States (title 17 US Code) governs the making of photocopies or other Reproductions of copyrighted materials. The person using this equipment is liable for any infringement.
 

For further information, contact Dawn Van Hall, x4890.

April 2009

Information Resource departments who are considering introducing new software to the campus, including enterprise or web-based applications, should follow the following procedures.

The Originating Department will discuss the application and planned roll-out with the Library Director and/or designated training staff to assure that training and appropriate documentation are developed.  The designated training staff will then develop a training program for the campus for faculty, staff and students as appropriate.  The design of the training program will be one most appropriate to its use across the campus. The software or application will be beta tested with either a test group within IR or a group carefully selected from the campus at large. The originating department will be involved throughout the entire training process.

The training staff will do some preliminary research and provide The Technology Help Center (THC) with the appropriate documentation and training to assist them in understanding the software and the kinds of questions the THC might get asked.

The training team, in consultation with the software or application originator(s) and the THC will develop a roll-out plan for recommendation to the Information Resources Directors Council.

Discussed and adopted by the Information Resources Director’s Council March 4, 2009

Discussed and revised by the XIRDC April 15, 2009.

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Coordinator, Training & Production Services

SUNY Cortland

hailey.ruoff@cortland.edu 

(607) 753-2231