Be sure you are using you NetID not your C# to login. (What is my NetID)
IF YOU HAVE RECENTLY CHANGED YOUR PASSWORD, PLEASE WAIT 10 MINUTES BEFORE LOGGING INTO myredDragon.
Have you logged into webmail, a lab machine or the portal before?
If you did, than your password was most likely set at that time, if you do not remember your password, and you have not set your password recovery profile, than you will need to call the helpdesk, if you have set up your password reset profile you may reset your password (http://colfax.cortland.edu/passwordprofile) and try logging again.
If you have never logged into webmail, a lab machine or the portal before?
Your password should be the default of your last name and the last four digits of your C-number.
I have tried these steps and nothing is working:
If you still cannot login, you can try and login using your old bannerweb pin with your NetID username (firstname.lastname), if you do not remember your password, you will have to call the technology help center to get your NetID password reset.
Password Reset Form |
Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer & vacations M-F, 8:00-4:30