TechInfo

A NetID is your online identity at SUNY Cortland.  Your NetID will gain you access to most online resources at SUNY cortland.  You will need your NetID to logon to lab machines, webmail, webct and bannerweb.  Webmail, webct and bannerweb are now all accesible through one login – the myRedDragon portal  ( http://myreddragon.cortland.edu ) 

FOR ALL STUDENTS:

Starting Auguest 20, 2008, your NetID will gain you access to bannerweb, webct and email, you will now have a single username and password to access all campus resources. 

Students no longer use their C # and their username when signing on to both Webmail and their NetID. It is now their firstname.lastname  If any students are trying to log on, and they receive an error message that their password is no longer valid, they should try, for example:

Username: sherry.ellis
Password: theirusualpassword (if this doesn’t work, try using your last name and the last four digits of your C# – example: ellis9999)

*Security of your NetID is your responsibility, never share it with anyone, if you think your NetID have been compromised or if you continue to have problems logging in, please contact the technology helpcenter.

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

To login into your myRedDragon you will use your NetID. You DO NOT use your C-Number and PIN.

STUDENTS:

This username/password is the same account you use to login into your webmail account and lab machines.

FACULTY:

This username/password is the same account you use to login into your webmail account, office machine, classroom computer and email.

If you continue to have problems logging in, please ask the technology help center:

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

Be sure you are using you NetID not your C# to login. (What is my NetID)

IF YOU HAVE RECENTLY CHANGED YOUR PASSWORD, PLEASE WAIT 10 MINUTES BEFORE LOGGING INTO myredDragon.

Have you logged into webmail, a lab machine or the portal before?

If you did, than your password was most likely set at that time, if you do not remember your password, and you have not set your password recovery profile, than you will need to call the helpdesk, if you have set up your password reset profile you may reset your password (http://colfax.cortland.edu/passwordprofile) and try logging again.

If you have never logged into webmail, a lab machine or the portal before?

Your password should be the default of your last name and the last four digits of your C-number.

I have tried these steps and nothing is working:

If you still cannot login, you can try and login using your old bannerweb pin with your NetID username (firstname.lastname), if you do not remember your password, you will have to call the technology help center to get your NetID password reset.

Password Reset Form |

Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer & vacations M-F, 8:00-4:30

NEW STUDENTS: Your NetID username is:firstname.yourlastname
FOR CONTINUING-RETURNING CORTLAND STUDENTS:

Please make note. Starting July 21, 2008, you will need your NetID username to gain access to webmail and any computers in our labs on campus. In the past, your NetID was your C#, now your NetID will be , in most cases, firstname.lastname , if you would like to see your NetID please log into https://bannerweb.cortland.edu and view the message. Your password will not change, nor will your email address

FOR FACULTY:

Your NetID will not be chaning.
What is my NetID for?

A NetID is your online identity at SUNY Cortland, and will enable you to access most online resources at SUNY Cortland. You will need your NetID to logon to computers in any of our labs on campus, webmail, eLearning (webct), and BannerWeb (coming soon).

* Security of your NetID is YOUR responsibility, do not share it with anyone! If you think your NetID has been compromised, or if your NetID is not functioning properly, please call the Technology Help Center at 607-753-2500.

Bannerweb has moved, to login into bannerweb you will need to use your NetID and password. No more needing to remember your PIN, simply login and you will have access to all you student data. If you are unsure of your username please reference the following link : http://blog.cortland.edu/techinfo/?p=158 .

If you are not registered for the fall 2008 semester you may need to login via the traditional mechanism. If you can not login to bannerweb via the portal, you will need to go to https://bannerweb.cortland.edu/pls/prod/twbkwbis.P_WWWLogin and login with your C# and PIN.

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
E: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30

Students no longer use their C # and their username when signing on to both Webmail and their NetID. It is now their firstname.lastname  If any students are trying to log on, and they receive an error message that their password is no longer valid, they should try, for example:

Username: sherry.ellis
Password: theirusualpassword

If they continue to have problems logging in, please ask them to contact:

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

If you have forgotten your BannerWeb PIN the first thing to try is the “Forgot PIN?” button on the BannerWeb login page. Entering your User ID and click the button will prompt you with a security question that you set up the first time your got into BannerWeb. Successfully answering this will reset the PIN to your birthdate (two digits for month, two digits for day, and two digits for year).If that doesn’t work you can have your Cortland ID swiped by the Circulation Desk in the Library or the Technology Help Center in Winchell Hall and have the PIN reset to the default.There are a small number of cards that will not allow you to reset the PIN by swiping the card, in which case you will need to come in to the Technology Help Center and fill out some paperwork.If you are off-campus you can fill out this form and fax it to the Technology Help Center at (607) 753-5599.

If you are a student that has forgotten your NetID password (the password that allows you to access your Webmail account as well as logging on to computers in the labs on campus) simply log in to BannerWeb, click on Personal Information and use the “Reset your NetID password link” to reset the password to the default.If you have any problems with this you can have your Cortland ID swiped by the Circulation Desk in the Library or the Technology Help Center in Winchell Hall.The password is reset to the default.If you are off-campus you can fill out the Email Password Reset Form and fax it to the Technology Help Center at (607) 753-5599.