TechInfo

A NetID is your online identity at SUNY Cortland.  Your NetID will gain you access to most online resources at SUNY cortland.  You will need your NetID to logon to lab machines, webmail, webct and bannerweb.  Webmail, webct and bannerweb are now all accesible through one login – the myRedDragon portal  ( http://myreddragon.cortland.edu ) 

FOR ALL STUDENTS:

Starting Auguest 20, 2008, your NetID will gain you access to bannerweb, webct and email, you will now have a single username and password to access all campus resources. 

Students no longer use their C # and their username when signing on to both Webmail and their NetID. It is now their firstname.lastname  If any students are trying to log on, and they receive an error message that their password is no longer valid, they should try, for example:

Username: sherry.ellis
Password: theirusualpassword (if this doesn’t work, try using your last name and the last four digits of your C# – example: ellis9999)

*Security of your NetID is your responsibility, never share it with anyone, if you think your NetID have been compromised or if you continue to have problems logging in, please contact the technology helpcenter.

Technology Help Center
SUNY Cortland
Winchell Hall
P: 607.753.2500
F: 607.753.5599
helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer Hours: M-F, 8:00-4:30

Your password profile allows you to reset your password in the event, you get locked out or forget your password. You will be able to answer a series of questions, which you must define, and reset your password, to a password of your choosing, without calling the helpdesk.

Please take a moment to establish your profile today, it will save you time in the future.

Be sure you are using you NetID not your C# to login. (What is my NetID)

IF YOU HAVE RECENTLY CHANGED YOUR PASSWORD, PLEASE WAIT 10 MINUTES BEFORE LOGGING INTO myredDragon.

Have you logged into webmail, a lab machine or the portal before?

If you did, than your password was most likely set at that time, if you do not remember your password, and you have not set your password recovery profile, than you will need to call the helpdesk, if you have set up your password reset profile you may reset your password (http://colfax.cortland.edu/passwordprofile) and try logging again.

If you have never logged into webmail, a lab machine or the portal before?

Your password should be the default of your last name and the last four digits of your C-number.

I have tried these steps and nothing is working:

If you still cannot login, you can try and login using your old bannerweb pin with your NetID username (firstname.lastname), if you do not remember your password, you will have to call the technology help center to get your NetID password reset.

Password Reset Form |

Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
F, 8:00-4:30
Summer & vacations M-F, 8:00-4:30

SUNY Cortlnad Banner Web PIN:

1st time Users:

To enhance your experience with SUNY Cortland we offer you access to an on-line network to manage and review your admissions information, financial aid, and also the opportunity to pay your admissions and housing deposit.

Select the link below to gain your random generated login pin. Please remember you will need the letter mailed from the admission office or other official correspondence with your Cortland Identification Number (C#) to complete the process and gain your pin.

Generate Pin

Returning Users:

Login into bannerweb at http://bannerweb.cortland.edu . When you first logged in you established a PIN, use that PIN in combination with your C# to gain access. If you can not remember your PIN please select the forgot my PIN link.

If you continue to have issues please contact the technology help center at 607.753.2500. Or you may email them at helpdesk@cortland.edu .

Many people received an email today with the subject line “Confirm Your Email Address!!!”.  The email sender requested a reply with your email password.  DO NOT RESPOND TO THE EMAIL.

It is not the policy of Information Resources to ever ask for your password, especially through email.  The email sent out today was in fact, an email phishing scam.  If you did respond to the email, you must change your password immediately.

If you need further assistance, please contact:

Technology Help Center
SUNY Cortland
Winchell Hall
Phone: 607.753.2500
Fax: 607.753.5599
Email: Helpdesk@cortland.edu
Hours: M-Th, 8:00-6:00
       F, 8:00-4:30
       Summer & vacations M-F, 8:00-4:30

Student accounts are automatically created by the system 24 hours after the student registers for a class. New faculty and staff should fill out the email account request form at the following link: Email account Request Form

If you are a student that has forgotten your NetID password (the password that allows you to access your Webmail account as well as logging on to computers in the labs on campus) simply log in to BannerWeb, click on Personal Information and use the “Reset your NetID password link” to reset the password to the default.If you have any problems with this you can have your Cortland ID swiped by the Circulation Desk in the Library or the Technology Help Center in Winchell Hall.The password is reset to the default.If you are off-campus you can fill out the Email Password Reset Form and fax it to the Technology Help Center at (607) 753-5599.